Installation & IQ/OQ/PQ
Validated commissioning covers power, room geometry, DICOM routing, user roles, backup procedures, and documented acceptance criteria before the room is released to clinical teams.
99.5% uptime planning across Globus Medical imaging guidance deployments, with mean-time-to-repair targets under 6 working hours for prioritized hospital programs.
Validated commissioning covers power, room geometry, DICOM routing, user roles, backup procedures, and documented acceptance criteria before the room is released to clinical teams.
Quarterly and annual PM plans include calibration evidence, image quality checks, cybersecurity review, and service reports formatted for biomedical engineering records.
Dispatch workflows separate clinical work stoppage, degraded operation, software ticket, and parts replacement so each event receives the correct escalation path.
Power, shielding, network drops, room footprint, sterile corridor access, and PACS routing are verified against the intended case volume.
Installation, operational, and performance qualifications are documented with acceptance criteria that your biomed and quality teams can archive.
Superusers receive role-specific instruction for imaging protocol selection, case documentation, user access, troubleshooting, and escalation.
Preventive visits include calibration checks, image constancy review, software inventory, security patch status, and parts wear review.
UDI records, data wipe steps, removable media handling, recycling certificates, and replacement migration planning are addressed before retirement.
Globus Medical service planning starts with the installed base you already have. We review room utilization, open service contracts, recall history, PACS handoff risks, parts availability, staffing windows, and budget cycle constraints. The result is a short service readiness memo that procurement, clinical leadership, and biomedical engineering can all use without rewriting the same information three times.