This policy explains how information submitted through this website may be collected, used, and protected when healthcare professionals, procurement teams, service teams, or commercial partners request product and service information. The website is designed for business-to-business communication. Do not submit protected health information, patient identifiers, images that identify a patient, or clinical records through general inquiry forms.
We may collect business contact details such as name, role, organization, email address, phone number, facility type, country, project notes, product interest, service needs, and communication preferences. We may also collect technical information related to website operation, including browser type, page visits, approximate location derived from network data, form submission timestamps, and security logs needed to protect the website.
Information is used to respond to inquiries, route requests to the appropriate product, service, documentation, or commercial team, prepare planning materials, maintain security, improve website content, and comply with legal or regulatory obligations. If you request DICOM, cybersecurity, service, or quality documentation, your information may be used to confirm that the request is appropriate for your role and market.
We may share information with authorized distributors, service partners, IT providers, or professional advisers when needed to answer a request, operate systems, or comply with law. These parties are expected to protect information and use it only for the assigned purpose. Business inquiry records are retained for a period consistent with commercial follow-up, audit needs, security requirements, and applicable law.
You may ask to update contact details, opt out of non-essential marketing communications, or request deletion where applicable law permits. Some records may be retained where necessary for security, compliance, dispute resolution, or contractual documentation. For privacy questions, use the contact form and include "Privacy Request" in your message so the inquiry is routed correctly.